World-Class Managed Services Approach
Since Bedrock's inception in 2003, we have invested over a million dollars in research and development to create a World-Class Patent Pending Managed Services Methodology. Bedrock was chosen by Microsoft to write "The Book" on Managed Services. Microsoft recognizes Bedrock's position as one of the leading experts on how to remotely monitor and manage Microsoft systems in a cost effective way. Bedrock's methodology is a combination of process, programs, people, partnerships, standards and best practices.
Bedrock has been recognized as a leader in the Managed Services space by IDC, Microsoft, and others. We have presented our Managed Services Methodology at Microsoft's World-wide Partner Conference for two years running, and we have helped numerous other companies build their own managed services offerings.
And, since Bedrock has participated on Microsoft's Partner Advisory Council for the last 8 years, you can be assured that our offerings and development will be closely aligned with Microsoft's long-term strategy.
Announcing the Bedrock Managed Services Partner Alliance!
Bedrock is now making our proven Managed Services Practice methodology and collateral available to the Microsoft Partner Community. For a nominal fee your company can purchase a subscription to our Partner Portal. The Portal includes documentation outlining everything you need to build, improve, or enhance your existing or planned Managed Services practice. As a subscriber to the Bedrock MSP Toolkit, you will receive quarterly updates to these materials as well as new technical guides from our Development Team on the latest offerings and technologies. You will also receive our monthly newsletter where we discuss the latest trends and current issues in the Managed Services space.
The Portal includes, but isn’t limited to:
- Proposal, Scope of Work, Contract, and Service Level Agreement templates
- Site survey and network assessment guides and instructions
- Technical guides on how to build the infrastructure to support your Managed Services customer-base
- Best practices for implementing and managing customer environments
- Technical guides on how to consistently and cost-effectively support Microsoft technologies
- How to transform your existing business to provide Managed Services
- Guidance on which offerings to build / out-source / re-sell and why
- ITIL-based process and procedure guides for help desk, operations, emergency response, and reporting
- New content added regularly!
Subscribe now!
Click below to start your subscription to the Bedrock Managed Services Partner Toolkit! Once we have received your payment you will be provided login information to the Partner Portal.
Subscriptions are available on a quarterly or annual basis. We are constantly developing new material, and we suggest the annual subscription to ensure you have access to the latest methodologies and technical guides.